There is something to be said about knowing your audience, but what about when your audience knows you? Susie Tiggs could be called a LiveBinders’ Pro. When lock down started on March 13, 2020, Susie woke up the next morning and quickly put together a digital binder for her deaf and hard of hearing community, adding as many resources as she could gather for remote learning during COVID. Her community instinctively knew she’d have something put together in a LiveBinder and were already Googling her name the next day. In record time, her digital binder, Virtual Activities for Teachers and Families COVID-19, garnered thousands of views and at the time of the podcast was already at 40K. LiveBinders quickly solved an issue for Susie and her teachers before it could even become a problem. By already being familiar with her online binders, they could #pivot from in classroom to remote. Hear Susie’s fascinating turnaround story and how COVID has impacted the deaf and hard of hearing, blind and visually impaired in this short video clip from our podcast Success with the Texas Deaf and Hard of Hearing, Blind and Visually Impaired Students.